Why book privately via the owner?

Check-in early, at 1.30pm (Bermuda and Richmond), 2.30pm (Salsa, Baysdale, Richmond + deck/ramp, Polaris, Riviera, Swift and Leven), and 3.00pm (Arizona & Sunrise). The usual Haven check-in time is 4pm.

No queuing for keys. As soon as you arrive, you will have access to keys to enter your accommodation.

Late arrival, not a problem. You are not expected to arrive during office hours. We can be contacted between the hours of 08:00 to 23:00, if there are any problems.

Well maintained and clean accommodation. As owners, we use the caravans for our own holidays and therefore, take pride in maintaining good standards. We also use our own cleaners.

More comfort and facilities included in your caravan.We offer heating throughout, including bedrooms and bathroom, in all standards of caravans. You will also have Freeview TV, DVD player and a microwave.

Personal information will not be passed on to 3rd parties.We will not share your information with any private or public companies nor use your information to contact you further for the purpose of selling products. We will not send junk mail to your home address or email.

What do I need to bring?

We provide all cooking utensils and crockery, duvets and pillows. 

There is a bed linen service (beds made up for your arrival) for an additional payment of £10 per double bed and £5 per single bed. If you haven't ordered linen, please remember to bring this with you. Please do not use duvets and pillows without covering as this will affect future guests’ enjoyment and will incur a cleaning charge.

A travel cot and baby bath can be provided upon request.

You will also need to bring towels and toiletries. 

What is available in the caravan?

We supply tea, coffee and sugar which is available throughout your stay. We also include salt and pepper, soap, washing up liquid and sponges and cleaning cloths, cleaning fluids, toilet duck, vacuum cleaner, polish and duster.

There will also be:

  • 2x LCD TVs; with extra TV in main bedroom (extra TV not included in Salsa & Polaris caravan)
  • DVD player (freeview+ hard drive with selection of films in Salsa caravan)
  • Music player or radio (Bermuda, Baysdale and Leven caravans only)
  • Iron and ironing board
  • Hoover
  • Clothes airer
  • DVDs and books
  • 2 Double duvets
  • 4 Single duvets
  • 10 Pillows
  • All kitchen utensils, cutlery, plates and cups
  • Kettle
  • Microwave
  • Toaster 
  • Coat hangers
  • Scissors
  • Garden chairs (except for Salsa caravan)
  • Safety gate (Bermuda 3 bedroom and Baysdale)
  • Cot (Please request when booking) 
  • Soap, washing up liquid, cloths, tea, coffee & sugar, salt & pepper